Shipping policy

Shipping Policy

At Backdrop Club USA, we strive to ensure that your order is delivered to you promptly and efficiently. Below are the details of our shipping process:

Processing Time:

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

• If we experience a high volume of orders, there may be a slight delay in processing, and we will notify you accordingly.

Shipping Rates & Delivery Times:

• Standard Shipping (3-7 business days): Shipping rates calculated at checkout.

• Expedited Shipping (1-3 business days): Additional fees apply and are calculated at checkout.

• Free Standard Shipping (3-7 business days): Available on orders over [Amount].

Shipment Tracking:

Once your order has been shipped, you will receive an email confirmation with tracking details, so you can monitor your package’s progress.

International Shipping:

• We currently ship to USA only. Delivery times for international orders are typically 10-20 business days, depending on location and customs processing.

• International customers are responsible for any additional customs fees or taxes imposed by their country.

Shipping Issues:

• If your package is delayed, lost, or damaged during transit, please contact us at support@backdropclubusa.com, and we’ll work with the carrier to resolve the issue.

• We are not responsible for delays caused by the shipping carrier or customs processes.

If you have any questions about your order or shipping, feel free to reach out to us!